Can law firms move from a transactional to a relationship approach in client management? (Part 1)

Watch Lexington Consultants video-podcast series (Part 1) on Client Management and Development where Katie Dignan, Mari Cruz Taboada and Moray Mclaren explore the challenges that firms have internationally trying to coordinate and institutionalise their business development.

Is the challenge linked to the current business model or the nature of a partnership?